Contact us

Administrative Adjudication of Road Traffic Offenses (AARTO)

This is a list of contacts that deals with administrative adjudication of road traffic offenses (AARTO). PLEASE TAKE NOTE that in order to send an email to a contact, you have to click on the contact's name after which you will be directed to an email submission screen.

 

Provincial Representatives: NaTIS

This is a list of provincial representatives for the eNaTIS system. Take care to select the representatives for the province where you are residing. PLEASE TAKE NOTE that in order to send an email to a specific representative, you have to click on the contact's name after which you will be directed to an email submission screen.

 

Fraud and Corruption

This is a list of contacts that deals with fraud and corruption issues in respect of the eNaTIS system. PLEASE TAKE NOTE that in order to send an email to a contact, you have to click on the contact's name after which you will be directed to an email submission screen.

 

Vehicle Queries

1. First contact the registering authority where the application was made.
2. Escalate the matter to Provincial Representative (refer to contacts for provinces)

 

Driving Licence Queries: General

1. First make contact with the testing centre where the application was submitted.
2. Escalate the matter to the appropriate provincial representatives for general driving licence queries. Take care to select the representatives for the province where you are residing. PLEASE TAKE NOTE that in order to send an email to a specific representative, you have to click on the contact's name after which you will be directed to an email submission screen.

 

Driving Licence Queries: International

This is a list of contacts that deals with international driving licence queries. PLEASE TAKE NOTE that in order to send an email to a contact, you have to click on the contact's name after which you will be directed to an email submission screen.

 

Information Security

This is a list of contacts that deals with information security issues in respect of the eNaTIS system. PLEASE TAKE NOTE that in order to send an email to a contact, you have to click on the contact's name after which you will be directed to an email submission screen.

 

National Call Centre NaTIS (USERS ONLY)

Kindly note that members of the public are requested to please contact their respective Provincial Representatives should they have any NaTIS enquiries. Always remember to log a call with your Provincial Call Centre and keep your reference number. In order to send an email to the relevant contact that appears on the Contact Us page, please click on the relevant name and you will be directed to another screen where Contact Details and a Contact Form appear.

 

Department of Transport

This is a list of contacts of various functionaries of the Department of Transport involved with the eNaTIS system. PLEASE TAKE NOTE that in order to send an email to a contact, you have to click on the contact's name after which you will be directed to an email submission screen.

  

Webmaster (website issues ONLY)

Contact details for the Webmaster. Please take note that the webmaster deals ONLY with queries specific to this website and its use. No other queries will be answered. Please select the relevant category elsewhere on the Contact Us page for other queries. PLEASE TAKE NOTE that in order to send an email to the webmaster, you have to click on the contact's name after which you will be directed to an email submission screen.