roelof
User
 Platinum Boarder
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Re:racist johan from bethal traffic dept - 2008/06/06 06:20
I suggest that you lodge a formal complaint with the provincial department, see the 'Contact us' link at the bottom of the page. The authority's argument may be that 1) it is a legal requirement to apply in person with your original RSA ID and 2) that a booking can only be made after a complete application has been processed, which is also a legal requirement and that they can thus not be held responsible for the fact that other applicants filled the available slots while you went back to fetch your ID.
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